Privacy Policy

1. Introduction

StyleSphere ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website stylesphere.com (the "Site") or use our styling services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services. By accessing the Site, booking our services, or providing personal information to us, you consent to the collection, use, and disclosure of your information as set out in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on our Site
• Subscribe to our newsletter
• Fill out a contact or booking form
• Participate in surveys or feedback
• Engage with us on social media
• Use our styling services

The personal information we may collect includes:

• Name, email address, phone number, and postal address
• Payment information (processed securely through our payment processors)
• Body measurements, photographs, and style preferences (for styling services)
• Communication preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage patterns, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and time spent on those pages
• Referring website addresses
• Geographic location (country and city level)
• Other diagnostic data

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are small data files placed on your device that allow us to remember your preferences, analyze how you use our Site, and personalize content.

Types of cookies we use:

• Essential cookies: Necessary for the functioning of the Site
• Preference cookies: Enable the Site to remember your preferences
• Analytics cookies: Help us understand how visitors interact with the Site
• Marketing cookies: Used to track visitors across websites to enable personalized advertising

You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. However, if you disable cookies, some parts of the Site may not function properly.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Site and services
• Process transactions and send related information
• Personalize styling recommendations based on your preferences and needs
• Send administrative information, such as appointment confirmations
• Send marketing communications if you have opted in to receive them
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities to improve our Site and services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

4. Legal Basis for Processing (for EEA Users)

If you are located in the European Economic Area (EEA), we collect and process your personal information only when we have a legal basis for doing so under applicable data protection laws. The legal bases depend on the services you use and how you use them. This means we collect and use your personal information only where:

• We need it to provide you with our services, including operating our Site, providing customer support, and improving our services
• It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, marketing our services, and protecting our legal rights and interests
• You give us consent to do so for a specific purpose
• We need to process your data to comply with a legal obligation

If you have consented to our use of your personal information for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place.

5. Disclosure of Your Information

We may share your personal information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.
• With Your Consent: We may share your information with your consent or at your direction.

We do not sell your personal information to third parties.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

When you book our services, we will maintain your personal styling information for a period of 3 years after your last appointment to allow for continuity of service should you return. You may request earlier deletion of this information at any time.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We regularly review our security procedures and consider appropriate new security technology and methods. However, we cannot guarantee that no breach of our security measures will occur. We will promptly notify you of any security breach that may affect your personal information in accordance with applicable laws.

8. Your Data Protection Rights

Depending on your location, you may have the following rights:

• Access: You can request copies of your personal information.
• Rectification: You can request that we correct inaccurate or complete incomplete information.
• Erasure: You can request that we erase your personal information in certain circumstances.
• Restrict processing: You can request that we restrict the processing of your information in certain circumstances.
• Data portability: You can request that we transfer the information you gave us to another organization or directly to you.
• Object to processing: You can object to our processing of your personal information based on our legitimate interests.
• Withdraw consent: If we rely on your consent to process your personal information, you can withdraw your consent at any time.

If you wish to exercise any of these rights, please contact us at [email protected]. We may ask you to verify your identity before responding to such requests to ensure your privacy and security.

9. International Data Transfers

Our Site and services are operated in the United Kingdom. If you are located outside the UK, please be aware that information we collect will be transferred to, processed, and stored in the UK. The data protection laws of the UK may differ from those of your country of residence.

If we transfer your personal information from the EEA to countries not deemed by the European Commission to provide an adequate level of personal information protection, we use appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

Our Site and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at [email protected], and we will take steps to remove that information from our servers.

11. Third-Party Links

Our Site may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We advise you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

For significant changes, we will make reasonable efforts to provide notification through our Site or by emailing affected users.